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Electrobot is committed to the privacy of you and your customers. That is why we treat your personal data with the utmost care. Obviously, we strictly comply with the legal regulations that apply to the handling of personal data.

Who is responsible for the processing of my personal data?
Electrobot B.V. is responsible for the processing of personal data.

Electrobot B.V.
Drachmeweg 9
2153 PA Nieuw Vennep
Kvk. Haarlem: 34 03 94 33
VAT number: NL0010.02.156.B.01

Why are we allowed to process your data
We only use your personal data for the delivery and invoicing of our products according to the sales agreement. This also means that we must pass on this information to our carrier in order to deliver the package. If we want to use it for other purposes, we first ask you for permission.

What data do we store
General information: We primarily store the name and address details in order to be able to send the products to the correct address. In addition to shipments to other companies, we can also send (dropshipments) to a private individual.
E-mail address: Your e-mail address will be requested for other correspondence and the sending of the order confirmation, packing slip, tracking data and invoice.
Optional Telephone number: You can voluntarily provide a telephone number to keep in touch quickly if something changes or goes wrong during shipment.

Modifying data
You have the right to view, change or delete your personal data whenever you wish.

When and how do you use the information for sending information about your products, services, special offers and other messages?
We use your data for sending you information about our offer and other actions from us to the e-mail address you have provided. This only happens with permission given by you or when legally permitted.

To protect your data, we have taken appropriate technical and organizational measures. This way your data is stored on an internal network protected with, among other things, firewall, antivirus and user restrictions.

Traffic data
With each visit of our website, so-called traffic data are stored. This information is not personal and we use it to optimize our website.

For example, traffic data is data about pages that have been visited or the products that have been ordered. The data are not personal and only provide a general picture of the traffic on our website. The information that is stored is only used to further develop and improve the usability of our website.

By visiting the website you consent to the storage of cookies. These cookies ensure that your account remains logged in and you can easily view your items, prices and stocks. The aforementioned traffic data is collected by means of a cookie from Google Analytics. This data is immediately anonymized after the collection and the link to your personal data is removed.

Where can I go with a question or a complaint
You can reach us on 0252 345 400 or via the contact form on the website.

This privacy statement was last modified on May 24, 2018